complete Service for global customers
comprehensive Service Support Of RICHI Machinery
RICHI is a comprehensive granulation equipment supplier. We provide turnkey service support for you. The following are specific service items.
Project Planning
We will provide preliminary project planning and design scheme based on your site conditions, production capacity requirements, and production targets.
Equipment Selection
We have various equipment models for your selection. Our professional sales team will also recommend suitable models tailored to your production needs.
Overseas Installation
We will dispatch experienced and
qualified engineers to provide you with detailed guidance. In addition, they will help you complete the entire installation.
On-Site Commissioning
After installation, our professional team will test and debug the equipment on-site. We need to ensure that all equipment can work efficiently.
Logistics & Transportation
We have cooperated with safe and efficient logistics service providers. We can ensure that your equipment will be delivered safely and quickly.
Operation Training
Our technical engineers will provide detailed operation training, ensuring that your team can operate the equipment independently and confidently.
Remote Technical Guidance
RICHI will provide remote technical guidance, including equipment installation and various machine malfunction problems. This will help reduce production costs.
Equipment Maintenance
We provide maintenance services based on the contract terms and your operational needs. We can also dispatch engineers to help you maintain them.
customized solutions
for various pellet Production Lines
RICHI has various granulation production lines. Every line can provide customized solutions based on your raw materials, production space, production efficiency, etc.
animal feed production line.
We have had mature animal feed production lines for poultry, livestock, pets, and aquatic animals. In addition, we have specified extruders for various aquatic animals, such as fish, shrimp, crabs, and turtles. They will supply pellets with high integrity, palatability, formation rate, and nutritional value.
biomass pellet production line.
The RICHI biomass pellet production line can process various raw materials, including but not limited to wood, straw, crop shells, bamboo, hay, old door panels, discarded pallets, and resin. The finished pellets can be used for heating, generating power, or serving as an organic fertilizer with almost no pollution.
fertilizer Pellet Production Line.
Our fertilizer pellet production line can produce both powdered and granular fertilizer. Whether you need organic, compound, organic compound, or other fertilizers, we can supply them all. In addition, this production line has high compatibility. It can process various animal feces and straws.
animal bedding production line.
The animal bedding production line can produce various bedding pellets for poultry, livestock, and pets. The finished bedding pellets have high water absorption and deodorization performance. All production process can be customized according to your different production needs.
Project Service Cases Of RICHI Machinery
We have provided customized solutions for amounts of customers. These photos show some scenes we have supplied. They may offer a variable reference for your selection.
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Commitment Policys of RICHI machinery
warranty period
We provide a warranty period of 12 months. During this period, we are responsible for any quality defects and malfunctions caused by non-human factors. After the warranty period expires, we will provide lifetime maintenance services with only replacement parts charges.
Response speed
Usually, we will give a reply within 24 hours. If you have any other questions, welcome to leave a message for us at any time. Our professional sales team will provide optimal solutions tailored to your production requirements.
equipment delivery period
Usually, we will achieve equipment production within 40-60 days after the order is confirmed. We will then complete equipment delivery within one month. The real delivery days may vary based on geographical locations or other factors. We promise to ship at the earliest opportunity.
global service
We have abundant global service experience. Until now, we have provided complete services for more than 2,000 clients across over 140 countries and regions. Wherever you are, we can provide integrated services and quick delivery.
installation period
The entire installation period is usually between 30 and 60 days. The actual time depends on your selected equipment models, number of devices, production efficiency, project site conditions completeness, and other important factors. We will help you complete the entire line.
Turnkey Projects
We provide complete guidance from equipment selection to after-sales training. We will help you commission the equipment so that it produces qualified pellets while operating normally. This will help you minimize production costs.
why choose RICHI machinery
Founded in 1995, RICHI Machinery has been committed to innovating and precision engineering, serving thousands of clients in over 140 countries. We have accumulated extensive experience in cross-regional projects. We provide customized solutions according to specific conditions, including but not limited to pellet processing standards, raw material properties, and climate conditions.
30+
Years Of Experience
CE、ISO
International Certification
140+
Countrys & Regions
60000m²
Factory Area
Innovation Focused & Professionally Certified & Precision Engineered.
Our independent R&D center is staffed with lots of professional and mature experts and innovators. We focus on developing pellet mills and complete production lines. RICHI owns advanced processing and testing equipment, such as large-scale CNC plasma cutting machines and CNC dynamic balancing machines. With various advanced equipment, we ensure the efficient transformation of technical innovations and high-quality pellet production.
Authorized Certifications Of RICHI Machinery
We have obtained many authorized certifications, including CE, BV, AETX, and ISO. Our professional expertise and technical capabilities fully meet the latest industry standards.
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